In this post I share some tips for collecting feedback about moving your business online. I am starting to receive lots of surveys from businesses, including my child's school, asking me about my experiences with their 'new' online services and platforms. The quality of these surveys varies. So, I thought I'd share an article I wrote a while back that provides some tips on things to keep in mind when preparing a survey. Regardless of the pressure to innovate and respond rapid

Literature reviews are synonymous with academia; we typically hear them referred to as the fundamental starting point for a higher research degree. There is no doubt that a properly executed literature review can contribute new knowledge to a body of theory. I can also attest to the wealth of knowledge an individual can gain as a result of spending time engrossed in a sea of articles, BUT can the concept of a literature review be adapted for the fast paced world of business a

Smile for the camera. Cameras are everywhere - an extension of the world we live in where there is an unwavering personal drive and commitment to capture every moment for prosperity and beyond. A bit dramatic? Well, that's what it seems like to me! And this capture crazy camera mode extends well beyond the individual to the business realm. So, the question becomes can this 'unwavering capture crazy' mode help businesses learn more about their business? The simple answer is Y

We hear and read so much about the power of data - big data, small data, and the cries for companies to collect more and more data, but why, what for and who really cares? Data for decision-making can be powerful, but for most companies data only becomes an asset for them when it is transformed into information and it only becomes information when it is measuring something meaningful for the business! My message for businesses is simple - stop and think - what data do you r

I wrote this article last year. I'm sharing it here and now, because it is an important reminder that the face of Australia is changing - and schools need to understand what this means for them. Source: https://www.hatchedmedia.com.au/2017/04/18/changing-face-australia/ The results of the 2016 Australian census confirmed what many of us already suspected: the face of Australia is changing. "Australia is older, more ethnically diverse and less religious than ever before, accor